GlobalManufacturingCompany

Many cases involve "personality clashes" or different people's styles. Mediation is a perfect processto enable parties to understand these differences and find more effective ways of working together.Onesuchcaseinvolvedaclashbetweentwosenioremployees;therehadbeenachangetotheseniormanagement structure including a new CEO having been recently appointed. One senior employeefelt that his role and status had been diminished whilst the CEO felt that the changes made the bestuse of skills and experience.The conflict between them was beginning to impact their relationshipand trust was breaking down. There was a real risk of loss of key expertise to the company if theconflict could not be resolved. The mediator met with each party individually initially and thenfacilitated a joint meeting. During the mediation, it became clear that there were different personalstyles that contributed to the way the dispute had escalated. In addition, there was a "cultural"difference betweenthemwhichwasalsoimpactingandcausingmisunderstanding.

Source:https://www.resolution-at-work.co.uk/case-studies/personality-clashes/

2.1 In reference to the provided case study, identify some of the key causal factors of the dispute between the two senior employees.

2.2 Personality traits arguably are the major determinant of the differences in people's behaviour in organisations and have an impact on work experiences across the lifespan. Critically examine how individual differences in behaviour, thought and emotions relate to a different aspect of job performance.

QUESTIONS 3:Suggest interventions and strategies organisations can apply to support core aspects of task performance and teamwork to maintain high performance in work behaviour and remain at a competitive advantage.

QUESTIONS 4

Critically identify key aspects organisations need to consider to promote occupational health and wellbeing to reduce the risks of accidents and mental health issues among employees.