Go to a fast-food restaurant (or think of the last time you were at a fast-food restaurant). Observe the steps involved in providing a meal to a customer. You will be watching for value-added steps and non-value-added steps. Answer the following questions. Discussion Questions 1. Describe the steps involved with delivering the meal to the customer that you can observe, 2. Describe the "behind-the-scenes" processes that are likely in the restaurant, such as cleaning, stocking, and cooking activities. 3. With your answers for Questions 1 and 2, list all of the possible areas for improvement and explain which wastes might be involved in those areas