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good day please help me with this question CRM in shipping sector focus primarily on .....customer. a. wholesale b. retail c. regular d. industrial I

good day

please help me with this question

CRM in shipping sector focus primarily on .....customer.

a. wholesale

b. retail

c. regular

d. industrial

I got it wrong when I wrote b. retail considering ferrying people goods and services, please explain.

thank you

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