Handout #1 Five-Room Exercise Imagine you are taking calls from guests and determining whether to accept each reservation. Your instructor will read off the calls as they come in. Decide whether to accept each reservation, then record only those reservations you've decided to accept on the chart. It is very important to consider only one call at a time, then "book" the reservation by recording on the chart. If you decide not to accept the reservation, move on to the next call and do not return. As noted below in the first box of the sample chart (Sunday, Room 1), record the call number, rate type, and room revenue when you decide to book a reservation. For multiple room nights, record the information in subsequent boxes. (Example: A four-night reservation should be recorded four times.) Once a call has been accepted and booked, no change can be made on the chart. In making decisions during this activity, remember that your goal is to maximize occupancy and revenue for the property for these five rooms during this particular week. For that reason, you'll want to give preference to multiple-night stays and higher rates. Rates to use for this exercise are as follows: Rack rate - $150 Corporate - S135 AAA-5110 Weekend - $95 Employee - $75 Sample Chart: R SSON Handout 12 Five-Room Exercise Form RATES Rack rate - S150 Corporate - S135 AAA - $110 Weekend - $95 Corporate - S135 4. AA - $110 Weekend - $95 Employee - $75 Sample Chart: Handout #2 Five-Room Exercise Form RATES Rack rate - $150 Corporate - $135 AAA-S110 Weekend - $95 Employee - $75 D Record your reservations here: R. RR Rems Sunday Monday Wednesday Total the daily revenue for all rooms, then determine the revenue total for the week. Handout #1 Five-Room Exercise Imagine you are taking calls from guests and determining whether to accept each reservation. Your instructor will read off the calls as they come in. Decide whether to accept each reservation, then record only those reservations you've decided to accept on the chart. It is very important to consider only one call at a time, then "book" the reservation by recording on the chart. If you decide not to accept the reservation, move on to the next call and do not return. As noted below in the first box of the sample chart (Sunday, Room 1), record the call number, rate type, and room revenue when you decide to book a reservation. For multiple room nights, record the information in subsequent boxes. (Example: A four-night reservation should be recorded four times.) Once a call has been accepted and booked, no change can be made on the chart. In making decisions during this activity, remember that your goal is to maximize occupancy and revenue for the property for these five rooms during this particular week. For that reason, you'll want to give preference to multiple-night stays and higher rates. Rates to use for this exercise are as follows: Rack rate - $150 Corporate - S135 AAA-5110 Weekend - $95 Employee - $75 Sample Chart: R SSON Handout 12 Five-Room Exercise Form RATES Rack rate - S150 Corporate - S135 AAA - $110 Weekend - $95 Corporate - S135 4. AA - $110 Weekend - $95 Employee - $75 Sample Chart: Handout #2 Five-Room Exercise Form RATES Rack rate - $150 Corporate - $135 AAA-S110 Weekend - $95 Employee - $75 D Record your reservations here: R. RR Rems Sunday Monday Wednesday Total the daily revenue for all rooms, then determine the revenue total for the week
