1. Has the shop owner of Shiny Promotions committed a breach of the Australian Consumer Law (ACL) in relation to his statement Ive been in business for 28 years and my clothes are made from the finest quality cotton and workmanship. Trust me, you will have no problems with them. Look at this quality. Feel this material. I guarantee you that nothing will go wrong and the circumstances surrounding the polo shirts received by Josie? Use relevant cases to support your answer.

On 25 February 2021, Josie realises that she has not yet organised any of the specially made polo shirts which the delegates will wear during the conference. She goes to Shiny Promotions" to make these arrangements. She orders the polo shirts to be made with Australian Financial Advisors Association Annual Conference 2021' to be embroidered on the sleeve. Josie agrees to buy the polo shirts for $75 each after the shop owner says I've been in business for 28 years and my clothes are made from the finest quality cotton and workmanship. Trust me, you will have no problems with them. Look at this quality. Feel this material. Iguarantee you that nothing will go wrong." Josie is so disappointed and stressed that she has left things to the last minute and tells the shop owner that if he does not provide the clothing within 14 days, she will destroy him and his business. When the clothing finally arrives, Josie discovers the polo shirts are not made from cotton and the logo embroidered on the sleeve says "2020" rather than "2021