2. Have you experienced a negotiation during which communication seemed relatively easy and requirements were clear?
3. 
   
4. Identify what contributed to the effectiveness of the communication.
5. 
   
6. Do you recall the body language during that negotiation? If so, discuss the various parties' body language.
7. 
   
8. Have you experienced a negotiation during which communication was very difficult or, perhaps, so ineffective that negotiations broke down with no resolution whatsoever?
9. 
   
10. Identify briefly what contributed to the difficulties.