Healthcare organizations are continually challenged with delivering high-quality care, while simultaneously creating a culture of safety for both patients and healthcare professionals.

• Reflect on your experience in healthcare (clinical or administrative). (I'm a patient access director) Briefly describe a time when you worked in a culture where safety and quality were effectively-balanced and practiced OR describe a time when the opposite occurred.
• As a clinical or administrative leader, how will YOU ensure safety and quality in your department or facility?
  • Provide specific measures in bullet point format.
  • Are policies part of these measures? Why or why not?
  • PLEASE DON'T REPOST FROM A PREVIOUS POST. THANK YOU!