Hello, can you please help me answer these questions? Thanks!! (has to be based on the hospitality industry)

1- What is a Moment of Truth? Provide an example from your own experience

2- What is the purpose of a management company in the hospitality industry?

3- What is the difference between a management company and a franchise?

4- What is indirect economy impact and what is an example?

5- Explain the difference between a revenue center and a cost center

6-What is the difference between a Sales Manager and an Event Planner? what do you think differentiates a person who would be drawn to each position?

7- Give 3 examples of a revenue centers and 2 examples of cost centers in hospitality operations

8- What is a PMS? What purpose does it serve?

9- What is a POS? What purpose does it serve?

10- nowadays executive chefs are trending more towards the administrative side than ever before, why do you think so?

11- If a guest is over served at a bar and hurts themselves or someone else, who can be held legally responsible?