Hi, I need a volunteer to roleplay in this scenario and answer the following questions (yes or no) and an overall feedback comment at the end based off of the scenerio which i will attach as a picture. Thank you so much

Roleplay directions for the participant: You are planning an anniversary dinner for your parents' 40th wedding anniversary. You have only just finished designing the invitations and want to get them in the post tomorrow morning. You've come to the print and copy department in a large stationery store that offers colour printing and has automatic document folders, which would save you a lot of time. There are 100 invites, which could take a long time to fold and put all of those invites in envelopes. You would like the invites printed, folded and put in envelopes so you can just put stamps on them and then pop them in the post. You could be flexible on getting these in the post tomorrow afternoon instead or even stuffing the envelopes yourself, but at a minimum, you need the invites printed and folded. You are more than welcome to invent other details to add to your role play with the student, but the details above must be used at a minimum. Instructions Review the above scenario and use one (1) participant of your choice to conduct the roleplay where you assist a customer. You must ensure there you do the following: o Identify the customer's needs. o Evaluate their needs and determine the priority of tasks. You must also access the Task 1 Customer Service Policy. These are the organisational requirements you must abide by when interacting with customers. Arrange a meeting time with a volunteer to role play as the customer. Provide them with the above scenario and Task 1 Participant Form. After the roleplay, have your participant complete the Task 1 Participant Form. purposes and kept confidential) Please indicate below whether you agree with the following statements. During the meeting, the student demonstrated the following: Allowing the customer to explain their need or concern without [ Yes No interrupting. . Uses questioning to identify the customer's exact needs. Yes No Encourage the customer to propose solutions. Yes No Build rapport with the customer by: Smiling. Yes No Make appropriate eye contact. Yes No Giving the customer their undivided attention. Yes No Looking and sounding interested in the customer. L] Yes No Asking appropriate questions. Yes No Making appropriate gestures, e.g. nodding. Yes No Mirroring the customer's body language but doing so without mimicking Yes No them. 2020 Foundation Holdings Pty Ltd and its licensors Commonwealth of Australia Copyright Regulations 1969 | 1 Foundation BSBOPS304 Deliver and monitor a service to customers Education Task 1 Participant Form v2.0 (2022/06/28) unlock your potential RTO 22587 Asking icebreaking questions, such as 'How are you today?' but without Yes No being obtrusive. Showing the customer that they are listening. Yes No Overall feedback Please provide a comment to describe your experience and feedback on the student's performance (required Signature C Date