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Hi, I'm wondering if anyone has any advice on the harvard 'City of Charlotte' case study. The case focuses on the balanced scorecard. I'm mainly

Hi,

I'm wondering if anyone has any advice on the harvard 'City of Charlotte' case study. The case focuses on the balanced scorecard.

I'm mainly curious about how their balanced scorecard could be improved.

As well, I feel as though their BS is too complicated to be communicated and rolled out effectively. I guess this also relates to the above.

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