Hide Folder Information Instructions Assignment #2 5%

Cindy Ranger's Dilemma, this assignment will be worth 5% of your grade.

Please refer to page 51 of our textbook SELL and read about Cindy Ranger's dilemma. After week 3 you should be an understanding of ethics and how ethical dilemmas can be prevalent in Sales/Business. Please review the case and answer the two questions listed:

What are the ethical issues involved in this situation?

If you were Cindy, do you think Janet intended for you to see the competitive bids?

What would you have done, given this situation? Why?

*Ideal word count 500-800 words

Chapter Case 2 Cindy Rangers Dilemma Background Cindy Ranger has spent the past three months trying to gather all the information she needs to submit a bid on an order that is very important to her company. Bids are due tomorrow and the decision will be made within a week. She has made a great impression on the purchasing agent, Janet Williams, and she has just ended a conversation with her sales manager who believes Cindy needs to make one more call on Cindy to see if she can find out any additional information that might help her prepare the bid. Cindys boss specifically wants to know who the other bidders are.

Current Situation Later that day, Cindy visited with Janet Williams. During the course of the conversation with Williams, Cindy asked who the other bidders were. Williams beat around the bush for a while, but she did not reveal the other bidders. She did mention the other bids were in and pulled the folder out of the filing cabinet where they were kept. Janet opened the file and looked over the bids in front of Cindy.

There was a knock on the door and Janets boss asked if he could see her for a minute and she walked down the hall with her boss. Cindy realized all the bids were left out in front of her. There was a summary sheet of all of the bids on top and she could easily see all the bids. When Williams returned she returned the folder to the file and the two made some small talk and ended their conversation.

Cindy returned to her office and completed her bid and turned it in to Janet Williams the next morning. Cindy knew her bid would be the lowest by $500. One week later Cindy learned she won the bid.

Questions What are the ethical issues involved in this situation?

If you were Cindy Ranger, do you think Janet Williams intended for you to see the competitive bids? What would you have done, given this situation? Why?

Subject principal of sale