House of Quality allows people to see how yspects of their products and services relate to customer satisfaction. True False Question 3 (5 points) every company is part of a long chain of customers and suppliers. True False every company is part of a long chain of customers and suppliers. True False Question 4 (5 points) As per the net promoter score, scores of 9 and 10 are usually associated with Dissatisfiers Detractors Promoters Passives Strategic changes are the ones that impact culture the most. True False