How can I write it? I have no idea to start. Please detail explain it so that I can understand and study as well. Thanks
You evaluate an alternative to increase the capacity of the system. - Alternative: If you redesign the system to maximize its capacity only by reallocating the current staff members to perform different tasks, what will be your suggestion? Show your answer with a process flowchart of the new system. Note: The processing time of each task and the total number of staff members remain unchanged in the new system. Each staff can only perform one task. + E) Draw the process flowchart of the alternative system below. (6 marks)+ F) What is the throughput time of the alternative system? (3 marks)+ G) What is the capacity of the alternative system (in orders/hour)? (3 marks)+ H) What is the time between completion of orders of the alternative system? (3 marks)+Q3) An online retailing company receives increasing customer complaints about delivered goods such as damaged goods, missing items, late delivery. The CEO is worried about the business impact and asks for a Six Sigma project to improve the process. (30 marks) If you are the project leader, describe: " 1) what will you plan to do in five phases (DMAIC)? 2) what types of tools may be used in each phase? + 3) what will be the expected outcomes of each phase? + Write down your ideas in order of five phases (Define, Measure, Analyze, Improve, Control). +Section II (80%) Answer ALL three questions in this booklet. ~ Q1) In a bakery shop, the chief bakes bread in batches at a time. The typical inventory of bread is 10 "batches" and he produces an average of 1 batch per hour. (20 marks) + A) What is the average flow time of a batch of bread? (4 marks)+ B) To enhance the throughput, what are your proposed methods? (4 marks)+ C) If the throughput is increased by 20% by your proposed methods in (B), what is the average flow time? (4 marks)- D) To reduce the inventories, what is your proposed method? Explain your proposed method with Little's Law. (4 marks) + E) If the inventory is reduced by 20% by your proposed methods in (D), what is the average flow time? (4 marks) + Q2) The following process flowchart shows a production system of sandwiches which consists of six staff members performing four different tasks. The processing time per order (in seconds) of each task is also shown in the flowchart. After taking the order by staff A, the order will always be passed to staff BI for processing. If BI is busy, then the order goes to B2. The task performed by BI and B2 is the same. The task performed by Cl and C2 is also the same. (30 marks) + Staff B1 Staff C1 Cut bread Fill Staff A Staff D 10 sec/order 20 sec/order Take order Wrap/ Staff B2 Staff C2 Deliver 20 sec/order Cut bread Fill 60 sec/order 10 sec/order 20 sec/order Show the steps and unit when you answer the following questions. A) What is the throughput time of the system? (3 marks)+ B) Where is the bottleneck in the system? (3 marks)+ C) What is the capacity of the system (in orders/hour)? (3 marks)+ D) What is the average inventory of order in the system? (6 marks) +
