how can Southwest Airlines adopt four organizational behavior and management strategies: employee empowerment, customer service orientation, environment and planning to be innovative, and effective people$-$oriented leadership styles. so that Southwest Airlines can improve its operations, customer service, and financial performance. Currently, the airline is facing a lack of funding to modernize its equipment, roads, railroads, and airports. There is also a shortage of airplanes and pilots. There are also controller staffing shortages that have a significant impact on travelers when bad weather hits, as blocks of airspace may be shut down, limiting the ability of pilots to reroute around storms. Arrival and departure rates often need to be reduced, which results in airplanes sitting on the ground and waiting or flights being canceled. Additionally, there are safety concerns, particularly with air traffic controllers who are working mandatory overtime and suffering from fatigue. A series of near$-$collisions on runways has prompted continuing safety reviews. Furthermore, rising pilot salaries and faster career paths to big airplanes are attracting more student pilots, which is making it difficult for Southwest Airlines to meet high competition.