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In the Management in Action case it is evident that the Changs did not effectively manage for technological advances. How could they have done this?

In the Management in Action case it is evident that the Changs did not effectively manage for technological advances. How could they have done this?
a) They could have focused on international stores because they were struggling.
b) They could have looked into sustainable clothing lines like Zara.
c) They could have stopped acting in isolation from the rest of the company.
d) They could have better utilized big data.
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