How do organizations evaluate their training? Traditional measures of training effectiveness rely on "happiness" measures such as "did the participants find the training enjoyable, well-organized, and informative?" Increasingly, investments in training are being assessed with more discipline and focus. Interview a human resource professional or other knowledgeable individual at a healthcare facility to learn the best practices for training measurement. Some questions to ask include: How is training evaluated? Is the cost effectiveness of training evaluated? How are decisions made about training conducted by outside vendors or consultants? How is the effectiveness of using outside vendors for training measured?

Based on a Hospital Organization.