How do these strengths enable the firm to meet customers' needs? How do these strengths differentiate the firm from its competitors? B. Weaknesses Weakness 1 Weakness 2 How do these weaknesses prevent the firm from meeting customers' needs? How do these weaknesses negatively differentiate the firm from its competitors? C. Opportunities (external situations independent of the firmnot strategic options) Opportunity 1 Opportunity 2 How are these opportunities related to serving customers' needs? What is the time horizon of each opportunity? Threat 1: Threat 2: How are these threats related to serving customers' needs? What is the time horizon of each threat?