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How does a retail business design and implement a successful CRM program. What steps do they have to take to design the program?

How does a retail business design and implement a successful CRM program. What steps do they have to take to design the program?    

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Designing and implementing a successful Customer Relationship Management CRM program is essential for a retail business to effectively manage and retain customers Here are the steps that a retail busi... blur-text-image

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