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how to respond - It is recommended that both quantitative and qualitative metrics be used to assess the customer service representative, operations manager, and VP
how to respond - It is recommended that both quantitative and qualitative metrics be used to assess the customer service representative, operations manager, and VP of marketing positions. According to Forbes, resources for Employees, and AIHR, to guarantee that the most qualified applicants are chosen for the positions, these mixed metrics will be useful for evaluating the success and accuracy of the recruiting techniques. Operating Manager Quantitative metrics include the following: Number of qualified candidates meeting job requirements. Total cost per hire. Time to hire. Turnover rates. First, to make sure there is a large pool of competent applicants, it is important to monitor the number of individuals who fit the job criteria. This provides valuable insight into the efficacy of the various recruiting methods and sources used. Second, you can see how cost-effective the recruiting process is by looking at the overall cost per hire. This includes things like attending job fairs and paying fees to staffing agencies. As a third metric, "time to hire" (the time it takes to go from advertising a position to an applicant's official start date) is useful for seeing how quickly and effectively a company fills open positions (Naik, 2023). As a last
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