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How would you identify the needs of each party with regards to support and response options? I am in need of help with the above

How would you identify the needs of each party with regards to support and response options? I am in need of help with the above Question; As you can see I have already answered the first question in the picture; however it is the 2nd one I am lost with. This is part of a counselling course.

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1.1.b You have asked a child/young person a question to source information about how they feel about their parents' frequent arguments. The child has responded by saying that their father yells at their mother a lot but has not told you how this makes them feel. What appropriate communication technique would you use to gather this information? Explain it and provide an example. Open-ended questions are particularly useful in this scenario because they allow the child to express their feelings in their own words, rather than being limited to predefined options. This can provide a more accurate and nuanced understanding of the child's emotional state. For example: Acknowledge what the child has shared: "I understand that your father yells at your mother a lot. That sounds really tough." Ask an open-ended question to explore their feelings: "How does it make you feel when Dad yells at Mum happens? or "could you tell me a little bit more about that?" Actively Listen: It is important to actively listen to the child and note that poor listening skills can lead to major communication breakdown. This question invites the child to share their feelings in their own words, rather than assuming or guessing how they might feel. It's important to ask the question in a non-judgmental and empathetic manner, to make the child feel safe and comfortable sharing their feelings. Remember, it's also important to validate the child's feelings once they've shared them: "It's completely normal to feel [their response] in this situation. You're not alone, and it's okay to talk about these feelings." Answered 14 days ago by A. Simmons Attach files Save Question 1.2 How would you identify the needs of each party with regards to support and response options?

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