1. How would you implement a new or improved digital operations and supply chain management strategic plan for Clover South Africa ? by doing the following points
2. Include a clear problem statement based on the LASSO and A3 frameworks.
3. Cover all four major areas of operations management in the 4 Ds model:
   • Direct (operations strategy)
   • Design (design and innovation of products, services and processes)
   • Deliver (planning and control of operations)
   • Develop (improvement of operations)
4. Address key technology-related issues using relevant frameworks and tools such as a technology portfolio, technology roadmap, etc.