How would you respond to the answer from the question from Refer to the Applying Your Knowledge Case on page 194 of your text, "How General Motors Silences a Whistle-Blower" (be sure to read the attached article), ???

Good-natured people whistleblow against companies because they feel that the company is doing an unethical act(s) and they feel as though the public needs to know. The second reason someone might whistleblow would be disgruntled employees. These people are mostly airing out dirty laundry in an attempt to damage the reputation or profitability of a company to settle a score. An employee who observes wrongdoing likely has to determine a few things before whistleblowing. #1 is the problem significant in impact? A single event is unlikely to be a cause for major change, and is often result of an accident or pure luck. #2 is it worth it for me to report this? An employee who is already on shaky standing with a company and has bills to pay is unlikely to whistleblow because they need that job to survive. How easily they can find another job is also a consideration. #3 Is whistleblowing likely to cause any change? An employee in a meat factory may be disgusted by the slaughter of pigs. But Americans like bacon so much that they are unlikely to change their demand for the product. As a manager I would always encourage employees to come directly to me for problems, judgement free. Problems can arise when when employees talk to each other about problems, and management is completely unaware. The organization also needs to show that employee input is valuable and that changes come when employees voice concerns internally. Flow of information is always crucial and if you stop that as a manger you will not be effective. #1 you need to institute a culture of trust and open flow of information. I would issue a company wide email that reads below. "In the car market there is fierce competition, and the customers often cross-shop in between brands when making an important decision of which vehicle to purchase. This means that whistleblowers are very problematic in our industry and can be damaging to our reputation. I am currently working to institute a culture of free-flowing internal information, and want to value employee input and concerns in a way that the organization has not done in the past. To create this pipeline of information it requires trust across the organization and I hope that in the future we can work to keep internal information confidential. Recalls will likely increased while I am CEO, because in the future we need to rebuild and repair consumer trust. Even if it represents significant cost in the short term, I feel that we will reap the rewards in the long term."