Question
Many organizations offer a combination of goods and services to their customers. As you learned in this chapter, there are some key differences between production
Many organizations offer a combination of goods and services to their customers. As you learned in this chapter, there are some key differences between production of goods and delivery of services. What are the implications of these differences relative to managing operations?
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Transport Operations
Authors: Allen Stuart
2nd Edition
978-0470115398, 0470115394
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