Question
I did the work, but I am afraid of submitting it until I know for sure I am right. Please read the question and refer
I did the work, but I am afraid of submitting it until I know for sure I am right. Please read the question and refer to the data that follows.
Q4) Overall satisfaction and retention are measured on a 5-point scale. Compute mean and standard deviation for these variables for overall, those who visit dining facility daily and those who don't visit dining facility daily (remaining all categories of frequency of visit) and format it as shown in the table below. What is the mean and standard deviation for overall satisfaction and for retention, and the totals? Basically, all the 12 question marks in the chart at the bottom need answers. I just want to make sure that I did it correctly, so I will check my answers against what you come up with. Thanks!
Overall Satisfaction | Retention | For overall satisfaction | |||||||||||||
4 | 1 | 1-Very unsatisfied | |||||||||||||
4 | 2 | 2-Somewhat unsatisfied | |||||||||||||
3 | 1 | 3-Neither unsatisfied nor satisfied | |||||||||||||
5 | 1 | 4-Somewhat satisfied | |||||||||||||
4 | 3 | 5-Very satisfied | |||||||||||||
3 | 4 | ||||||||||||||
4 | 3 | ||||||||||||||
3 | 3 | For retention | |||||||||||||
4 | 3 | 1-Very likely to stay with this facility | |||||||||||||
4 | 3 | 2-Somewhat likely to stay with this facility | |||||||||||||
3 | 4 | 3-Neither likely nor unlikely | |||||||||||||
3 | 5 | 4-Somewhat unlikely to stay with this facility | |||||||||||||
4 | 3 | 5-Very unlikely to stay with this facility | |||||||||||||
1 | 5 | ||||||||||||||
5 | 3 | ||||||||||||||
2 | 4 | ||||||||||||||
3 | 2 | ||||||||||||||
3 | 3 | ||||||||||||||
4 | 3 | ||||||||||||||
1 | 3 | ||||||||||||||
3 | 4 | ||||||||||||||
2 | 4 | ||||||||||||||
3 | 4 | ||||||||||||||
2 | 3 | ||||||||||||||
3 | 3 | ||||||||||||||
3 | 4 | ||||||||||||||
3 | 4 | ||||||||||||||
1 | 1 | ||||||||||||||
2 | 5 | ||||||||||||||
4 | 3 | ||||||||||||||
3 | 2 | ||||||||||||||
3 | 3 | ||||||||||||||
4 | 3 | ||||||||||||||
4 | 3 | ||||||||||||||
4 | 3 | ||||||||||||||
4 | 3 | ||||||||||||||
4 | 3 | ||||||||||||||
3 | 2 | ||||||||||||||
3 | 3 | ||||||||||||||
2 | 5 | ||||||||||||||
3 | 3 | ||||||||||||||
3 | 2 | ||||||||||||||
4 | 3 | ||||||||||||||
4 | 3 | ||||||||||||||
3 | 3 | ||||||||||||||
2 | 4 | ||||||||||||||
3 | 3 | ||||||||||||||
4 | 3 | ||||||||||||||
5 | 2 | ||||||||||||||
4 | 3 | ||||||||||||||
4 | 3 | ||||||||||||||
5 | 2 | ||||||||||||||
3 | 1 | ||||||||||||||
3 | 3 | ||||||||||||||
3 | 3 | ||||||||||||||
3 | 5 | ||||||||||||||
4 | 3 | ||||||||||||||
3 | 1 | ||||||||||||||
4 | 3 | ||||||||||||||
2 | 3 | ||||||||||||||
3 | 3 | ||||||||||||||
2 | 1 |
Frequency of Visit | Satisfaction | Retention | ||
Mean | SD | Mean | SD | |
Daily | ? | ? | ? | ? |
Not Daily | ? | ? | ? | ? |
Total | ? | ? | ? | ? |
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