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I need help in these quetions Regards Rand Fatoohi There has been a formal complaint made by the lead receptionist Jordan Sparks that some of
I need help in these quetions
Regards
Rand Fatoohi
There has been a formal complaint made by the lead receptionist Jordan Sparks that some of the admin team have been bullying him. He claims that Kate, one of the receptionists, makes fun of him, and other staff members have made several hurtful comments about his boyfriend. He feels discriminated against and excluded from workplace activities and conversations and has asked you to support him in finding a suitable solution to this problem. View the Workplace Discrimination and Harassment Policy Click here and consult with the admin team to encourage them to follow the organisation's policies and procedures. Discrimination, bullying and sexual harassment are unacceptable at MHC. Explain what the repercussions would be for staff for not following the MHC Discrimination and Harassment policy? Explain how the Workplace Gender Equality Act 2012 impacts on how you communicate with other staff members and patients of the clinic. Name the policy you should be aware of that provides the appropriate standards of behaviour required at MHC and explain why all MHC staff are required to follow this. Name of Policy: Why are staff required to follow this policy? Draft an email to Katrina (the Practice Manager) and outline what you as the administration team leader are going to do to resolve this interpersonal conflict (include at least 4 bullet points and ensure you also include how you plan on monitoring the situation). How will you gain feedback on your management of this matter and your leadership skills in general from Jordan and the rest of the administration team? What can you do once the feedback has been given
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