Question
I NEED THIS QUESTIONS ANSWER AS SOON AS POSSIBLE, WE USE ARENA PROGRAMME AT THIS LESSON, CAN YOU ANSWER THIS ON ARENA ??? IF YOU
I NEED THIS QUESTIONS ANSWER AS SOON AS POSSIBLE, WE USE ARENA PROGRAMME AT THIS LESSON, CAN YOU ANSWER THIS ON ARENA ???
IF YOU CAN SEND PICTURE OR VIDEO WHEN YOU DOING THIS ITS GONNA BE REALLY GOOD FOR ME! THANKS MILL!!
Incoming phone calls arrive according to a Poisson process with a rate of 1 call per hour. Each call is either for the accounting department or for the customer service department. There is a 30% chance that a call is for the accounting department and a 70% chance that the call is for the customer service department. The accounting department has one accountant available to answer the call, which typically lasts uniformly between 30 and 90 minutes. The customer service department has three operators that handle incoming calls. Each operator has their own queue. An incoming call designated for customer service is routed to operator 1, operator 2, or operator 3 with a 25%, 45%, and 30% chance, respectively. Operator 1 typically takes uniformly between 30 and 90 minutes to answer a call. The call-answering time of operator 2 is distributed according to a triangular distribution with a minimum of 30 minutes, a mode of 60 minutes, and a maximum of 90 minutes. Operator 3 typically takes exponential 60 minutes to answer a call. Run your simulation for 8 hours and estimate the average queue length for calls at the accountant, operator 1, operator 3, and operator 3. Develop an Arena simulation for this situation. Simulate 30 days of operation, where each day is 10 hours long. Report the utilization of the accountant and the operators as well as the average time that calls wait within the respective queues.
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