Question
I need to develop a firstset of questions/itemsand provide arationale for each question/item regarding the research question Which Factors Drive Technology Adaption?. Hereby the set
I need to develop a firstset of questions/itemsand provide arationale for each question/item regarding the research question "Which Factors Drive Technology Adaption?". Hereby the set of questions should be focused on the factor "Trust". What questions could I ask a potential customer to understand whether "trust" is an important driver for technology adoption?
Background:
The goal of the questions is to gain an understanding of people's technology adoption. Therefore, I kindly ask you to imagine the following scenario:
Mobile payment services
Currently, more and more banks offer mobile payment services, in particular mobile wallets like Apple Pay or Google Pay, to their customers. In addition to settling financial transactions without cash, the key feature of these mobile wallets is the strong link to a portable device like a mobile phone. This link allows having an instant control over accounts and balances, whenever consumers need to, and wherever they want to. Along with this development, the acceptance of the payment method in stores and among devices is increasing.
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