1. Identify a common problem you face at work. Then apply the steps of the problem-solving process to the problem and describe what you now believe the resolution should be.
2. Explain the options for action planning. Explain a situation where each of the five options was important.
3. Explain the appreciative inquiry approach to team building and describe a situation where you believe such an approach might be useful, and explain why.
4. What are types of feedback? Explain a time when you were required to provide feedback. Explain the situation, what kind of feedback was provided and how you provided it; whether or not it was well received; and what you might do differently next time, if anything, and why.