Identify a workplace conflict that you have researched and address the following:

• Describe the organization and share its URL.
• Briefly describe the conflict and make sure to use at least two different sources, such as a newspaper article, a scholarly article, or a trade (business) publication. Do you detect differences in the accounts of the conflict?
• Outline the steps in the de-escalation technique used; highlight the benefit of each step in the process.
• Identify the conflict resolution or negotiation processes that were used.
• Highlight the advantages and disadvantages of the approach.
• Describe why you believe the approach was successful or unsuccessful.
• What was the end result of the conflict? Analyzing the conflict, what might have been handled differently and by whom?