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If you were the supervisor, how would you have handled the verbal threat made by the employee? If you were Michelle, how would you address

If you were the supervisor, how would you have handled the verbal threat made by the employee?
If you were Michelle, how would you address your concerns to Gail? What advice would you give to her?
Assume Gail identifies the need to offer training to her supervisors and hires an outside consultant to facilitate the session. Develop a comprehensive approach of what topics should be addressed in the training session given what you know from this case.
Refer Ontario Employment Standard Acts, what are some other points to be included in employee handbook based on recent amendments.Provide references and citation for the above questions
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