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Illustrate 'High-contact' and 'Low-contact' services. Identify the situation a customer may experience when he/she install solar power system through buySolar services. Are service employees still

Illustrate 'High-contact' and 'Low-contact' services. Identify the situation a customer may experience when he/she install solar power system through buySolar services. Are service employees still important in 'Low-contact' services. Explain your answer.

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