Question
Imagine a consumer who is considering buying a new smartphone. They have already decided that Brand X is the best choice. To confirm their decision,
Imagine a consumer who is considering buying a new smartphone. They have already decided that Brand X is the best choice. To confirm their decision, they start searching for online reviews and articles that praise the features of Brand X and ignore any negative reviews or information about other brands. This behavior is an example of:
a. Consumers seeking accurate information.
b. Consumers seeking information that contradicts their conclusions.
c. Consumers seeking information that supports their conclusion.
d. Consumers seeking information randomly without any bias.
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Marketing
Authors: Roger Kerin, Steven Hartley, William Rudelius
16th Edition
1264218753, 978-1264218752
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