Imagine that one of your employees complained about being harassed by a coworker. Also imagine that you suspect the motives of the person who is complaining to you. How would you handle this situation? Is there a way you could discern motivation, or does it matter? When would you involve your company's human resources department? Would it make a difference if the person being accused is a star employee? Are there ways you can keep both employees on the job and productive?

As a manager, how would you respond when a worker's performance has declined, and you suspect a problem at home is the cause? How might you respond if you think an alcohol or drug problem is the cause? What language could you use to confront the employee? Are there others you might want to bring into the discussion?

List some ways you can communicate your ethical standards to your employees and to your peers. As an employee, how can you communicate your ethical standards to your manager?