Imagine that you are entering a fast-food restaurant. Your choices are either to eat inside or order via drive-through.

Draw a cross-functional flowchart of these processes.

Eating inside or ordering via drive-through?

Will you take a "ready" product or wait for "special"

Draw the order-fulfillment process in each case including the customer, cashier and kitchen and drive-through workers, and others if needed. Submit your drawing below as image or pdf.