Imagine you are the manager of a toy store during the biggest winter holiday of the year. The district manager has just informed you that you've run out of the most popular toy of the season, and you won't be getting any more in stock for weeks. It's up to you to develop a plan for dealing with all the angry parents who'll be complaining about the stock outage. In a short essay (one page or less) write out detailed instructions to the sales associates for managing these customers in a positive way