important impact that workplace diversity has on organizational performance is through the increase in employee turnover.

a.

FALSE

b.

TRUE

What type of discrimination is said to have occurred when certain actions taken by representatives of an organization deny equal opportunity to perform or unequal rewards for performance?

a.

incivility

b.

discriminatory practices or policies

c.

intimidation

d.

exclusion

One of the strategic benefits of workplace diversity is that it can be viewed as moral and ethical, as well as the "right" thing to do.

a.

TRUE

b.

FALSE

Recent research indicates that people management benefits might be hard to come by in teams performing more interdependent tasks over a long period of time.

a.

TRUE

b.

FALSE

Which of the following benefits of workplace diversity is categorized as strategic?

a.

improved system flexibility

b.

reduced costs associated with high turnover

c.

potential to improve market share

d.

better use of talent

Which of the following people management benefits arises from workplace diversity?

a.

potential to increase market share

b.

better use of employee talent

c.

improved system flexibility

d.

increased understanding of the marketplace

Workplace diversity refers exclusively to the differences between employee characteristics.

a.

TRUE

b.

FALSE