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In 20X1, Don Blackburn, president of Price Electronics, received a report indicating that quality costs were 31% of sales. Faced with increasing pressures from imported

In 20X1, Don Blackburn, president of Price Electronics, received a report indicating that quality costs were 31% of sales. Faced with increasing pressures from imported goods, Don resolved to take measures to improve the overall quality of the companys products. After hiring a consultant in 20X1, the company began an aggressive program of total quality control. At the end of 20X5, Don requested an analysis of the progress the company had made in reducing and controlling quality costs. The accounting department assembled the following data:

Sales Prevention Appraisal Internal Failure External Failure
20X1 $1,000,000 $10,000 $20,000 $160,000 $120,000
20X2 1,200,000 50,000 30,000 120,000 100,000
20X3 1,400,000 70,000 60,000 70,000 50,000
20X4 1,200,000 80,000 30,000 50,000 40,000
20X5 1,000,000 100,000 10,000 24,000 16,000

Required:

1. Compute the quality costs as a percentage of sales by category and in total for each year. Round your answers to two decimal places.

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