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in an agreement between a supplier and a customer, the supplier(e.g Bosch) must ensure that all parts are within tolerance before shipping to the customer.
in an agreement between a supplier and a customer, the supplier(e.g Bosch) must ensure that all parts are within tolerance before shipping to the customer. What would be the effect of the cost of quality to the customer (e.g. Ford)
Then give two real world examples from actual companies like Nike, Intel, ect......
HINT: for the purpose of the first question, assume that customer is a manufacturer (e.g Ford, Boeing, Apple, ect..) and the supplier provides a critical component to their product (e.g Boeing, a titanium supplier to Boeing, Motorola) question 2 figure out the Effect on cost in the context of the cost of quality framework and discuss the impact of the end customer.
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