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In chapter 2 1 , what is the purpose of the 5 whys analysis? Question 5 options: A ) It is only a generic system

In chapter 21, what is the purpose of the 5 whys analysis?
Question 5 options:
A)
It is only a generic system of questions and has no overall real application
B)
To integrate into the core business application of asking for reasons when making decisions
C)
An analysis that begins with the first why level and continues to progress in why sublevels of reasoning to derive the root cause of the situation or question
D)
A systematic questioning that leads to general overall information analysis with the use of a mapping diagram and then displays multilayer boxes to represent each question
E)
None of the above

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