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In chapter 4 , the case study entitled, Amazon and Google lead way on virtual assistant dealmaking at CES. After reading this case study, conduct

In chapter

4,

the case study entitled, Amazon and Google lead way on virtual assistant dealmaking at CES. After reading this case study, conduct a

2 3 -

page reflection paper addressing the following discussion questions:

1)

What type of customer information will AI platforms be able to gather?

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