In Kacey's department, employees process rebate forms from a large home improvement store. Management calculates that an employee should be abl to process $20$ forms per hour, but the average is $12.$ A pay raise is given to all employees who consistently meet a $15-$forms$-$per$-$hour rate. The departme is using a form of

scientific management

contingency view management

bossless workplace

outsourcing