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In process strategy, the concept of a flexible workforce is defined as: a . A labor force with a high turnover rate. b . Workers

In process strategy, the concept of a flexible workforce is defined as:
a. A labor force with a high turnover rate.
b. Workers who are willing to work large amounts of overtime when necessary.
c. Workers who are capable of performing many different tasks.
d. A labor force that often changes in size because of hirings and firings.

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