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In reference to purchasing behavior. How important are each of the five value dimensions cost , quality, delivery, agility, and innovation to the decisions one
In reference to purchasing behavior.
How important are each of the five value dimensionscost quality, delivery, agility, and innovationto the decisions one can make?
How would you weigh each value dimension?
What is the process for weighing each value dimension? Under what circumstances would you change your weightings? How does an analysis of this point inform service system design?
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