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In relation to the below scenario can you please assist with the question: A major insurance company has merged with another company's Call Centre employing
In relation to the below scenario can you please assist with the question:
A major insurance company has merged with another company's Call Centre employing 120 personnel on a rotating three shift basis. The Call Centre is located in the CBD of a major city. TheCall Centre has been run down in terms of equipment and support facilities before the merger.
h)Develop an outline of WHS training for managers/supervisors/team leaders and employees.
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