In the event that you are an operations manager in a fresh fruit company responsible for providing various fresh fruits in all seasons, and you are asked to:

A. Submit a report that discusses the decisions of the Operations Department (10) for this company with clear and detailed examples?

The ten decisions are:

Designing Goods and Services Quality Management Designing Processes and Capabilities Site Strategy Planning and Strategy Design Supply Chain Management Inventory Management Scheduling Maintenance

B. What are the potential cost saving advantages that a fresh fruit company might get through outsourcing?

C. What internal issues do managers have to address when outsourcing?