In the first phase of boxes and bins we discussed what made then successful and what change at B&B. Now I would like you to go back to the case and think about these questions. Please respond to the following and to each other.

The first question I want you to consider are what factors have made Katherine Schuler so effective? Why was she selected for SVP? And what will she need to do to continue to be successful?

A follow-up to that question is do you believe that Shula's experience has prepared to the be the SVP in this environment?