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In the past, hospitals deferred to physicians' judgments in how they carried out their work. More recently, hospitals have begun asking surgical teams to use
In the past, hospitals deferred to physicians' judgments in how they carried out their work. More recently, hospitals have begun asking surgical teams to use standard presurgical checklists aimed at avoiding miscommunications and oversights. From a job design perspective, why is this aspect of work flow an appropriate one for a hospital to focus on
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When jobs are complex and challenging, job design should focus on motivational issues such as autonomy.
Simplifying work is especially important when jobs are challenging and employees are poorly trained.
Use of checklists will increase the amount of memorization and information required by a surgical team.
Simplifying work is especially beneficial when jobs are challenging and the costs of error are severe.
Simplifying the mental demands of the jobs may enable a hospital to replace highpriced physicians with technicians.
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