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In the self - managing team case study ( Barker , 1 9 9 7 ) , workers had to call in by 7 :

In the self-managing team case study (Barker,1997), workers had to call in by 7:15 am if a personal emergency was going to require them to miss work for the day. This is an example of a team ___________.
a. rule
b. expectation
c. norm
d. value

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