In your academic and professional life, you will make important decisions when communicating with others. Think about the types of decisions you will need to make when communicating both academically and professionally. Consider the following scenario: Your class requires you to use a program you must download on your computer. You have waited until Saturday to download the program, and you need it for an assignment that is due on Monday. Now you are having issues with the program. Write a 50- to 75-word response to each of the following questions. Enter your response on a new line below the questions. How would you approach solving the problem in this scenario? Whom would you contact first, and why? What are the resources available to support you when obstacles arise?