In your response post, discuss how you would have felt if you were the other person in the interaction described. Explain what you feel could happen if a client were to feel the same way.

To be genuine Human Servies, you need to empathic and open minded. Using positive verbal and non verbal cues and language can help establish trust and shows the client you care.

Sometimes I can get frustrated with a clients situation and probably get too emotionally involved which can upset my client. I have to remember to keep my work separated so I can focus on helping my clients needs.